Cookie Policy

Understanding how we use cookies to enhance your experience

Last updated: January 25, 2024

1 What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit websites. They are widely used to make websites work more efficiently and provide a better user experience.

Important: Cookies don't contain viruses or malware and cannot access other information on your device. They are simply small data files used to improve your experience.

2 How We Use Cookies

FreelasNow uses cookies to enhance your experience on our platform. We use them to:

Keep You Logged In

Remember your authentication status

Remember Preferences

Save your language and settings

Analyze Usage

Understand how you use our platform

Enhance Security

Protect against fraud and abuse

4 Third-Party Cookies & Services

We use trusted third-party services that may set their own cookies. These services help us provide a better experience:

Analytics

  • Google Analytics: Website traffic and user behavior
  • Hotjar: Heatmaps and session recordings
  • Mixpanel: Event tracking and analytics

Payment Processing

  • Stripe: Secure payment and fraud detection
  • MercadoPago: Alternative payment methods

Communication

  • Pusher: Real-time messaging features
  • Agora: Video and voice calling

Social & Marketing

  • Google Ads: Advertising campaigns
  • Facebook Pixel: Social media marketing

5 Managing Your Cookie Preferences

Cookie Consent Manager

You have full control over which cookies you allow. Click the button below to customize your preferences:

Browser Settings

You can also control cookies through your browser settings:

Chrome

Settings → Privacy → Cookies

Firefox

Options → Privacy & Security

Safari

Preferences → Privacy

Edge

Settings → Cookies

Impact of Disabling Cookies

Disabling certain cookies may affect website functionality. Essential cookies cannot be disabled as they are necessary for the platform to work properly.

6 Cookie Retention Periods

Different types of cookies are stored for different durations:

Cookie Type Duration Purpose
Session
Until browser closes Authentication and session management
Persistent
30 days - 2 years Remember preferences and settings
Analytics
Up to 26 months Performance analysis and improvements
Marketing
Up to 13 months Personalized advertising

7 Your Rights

Under applicable privacy laws (GDPR, CCPA, etc.), you have the following rights:

Right to Access

Request information about cookies we use

Right to Control

Manage your cookie preferences

Right to Delete

Request deletion of certain cookies

Right to Object

Opt-out of non-essential processing

8 Contact Us

If you have any questions about our Cookie Policy or how we use cookies, please contact us:

Email Contact

General: privacy@freelasnow.com

Privacy Officer: dpo@freelasnow.com

Support Center

Visit our Help Center

Response time: 24-48 hours

Updates to This Policy

We may update this Cookie Policy periodically. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.